Cookie Policy
This Cookie Policy describes how Hatchet Technologies, Inc. (“Hatchet Technologies, Inc.,” “we,” “us” or “our”) uses cookies and similar technologies on our website and other digital properties that link to this Cookie Policy (collectively, the “Service”).
For more information about our general privacy practices, please see our Privacy Policy.
Index
- What are cookies and similar technologies
- How we use cookies and similar technologies
- Types of cookies we use
- Cookie details
- Third-party cookies
- Your choices and cookie controls
- Changes to this Cookie Policy
- How to contact us
What are cookies and similar technologies
Cookies are small text files that websites store on your device (computer, tablet, or mobile phone) when you visit them. They allow websites to remember your actions and preferences over time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
We also use similar technologies, including:
- Web beacons (also known as pixel tags or clear GIFs): Small transparent images placed on web pages or in emails to track user activity and email interactions.
- Local storage technologies (such as HTML5 local storage): Technologies that allow websites to store larger amounts of data locally on your device.
- Session storage: Temporary storage that exists only for the duration of your browsing session.
- Analytics and tracking pixels: Technologies that help us understand how users interact with our Service.
For simplicity, we refer to all these technologies as “cookies” in this policy unless we need to distinguish between them.
How we use cookies and similar technologies
We use cookies and similar technologies for several purposes:
Essential functionality
Some cookies are essential for the basic operation of our Service. These cookies enable core functionality such as:
- Maintaining your login session
- Remembering your preferences and settings
- Enabling secure access to protected areas
- Facilitating the technical operation of the Service
Two of these are set by us across hatchet.run, docs.hatchet.run and cloud.hatchet.run so that a single decision applies to all three:
ht_consent—records the cookie choice you made, so we do not ask again (1 year)ht_region—records the country your request came from, so we can apply the correct regional default (30 days)
Performance and analytics
We use cookies to understand how visitors use our Service, which helps us improve it. These cookies collect information about:
- Pages visited and time spent on each page
- User navigation patterns
- Error messages encountered
- General location information (country/region)
- Technical information about your device and browser
Marketing and advertising
If you allow cookies, we use them to measure whether a visit that began with one of our ads resulted in a signup—see the Google Ads and first-party attribution entries below. We do not use online data partners, visitor de-anonymization services or identity-resolution vendors to associate your visit with personal information held elsewhere, and we do not derive email addresses from your browsing.
Functionality and personalization
These cookies enhance your experience by:
- Remembering your preferences and settings
- Personalizing content based on your interests
- Providing enhanced features and functionality
- Remembering information you’ve entered on forms
Security and fraud prevention
We use cookies to:
- Detect and prevent fraudulent activity
- Enhance the security of our Service
- Protect against spam and abuse
- Verify user identity and authentication
Types of cookies we use
First-party cookies
These are cookies that we set directly on your device. They are used for the functionality of our Service and to understand how you interact with it.
Third-party cookies
These are cookies set by third-party services that we use on our Service, such as:
- Analytics providers (PostHog)
- Advertising measurement providers (Google Ads)
- Content delivery networks
- Social media platforms
- Customer support tools
Session cookies
These temporary cookies are deleted when you close your browser or end your session. They help us provide continuity as you navigate our Service.
Persistent cookies
These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and provide a more personalized experience.
Cookie details
Necessary cookies
These cookies are essential for the Service to function properly and cannot be disabled.
Authentication cookies
- Purpose: Maintain your login session
- Duration: Session or until logout
- Data collected: Session identifiers, authentication tokens
Security cookies
- Purpose: Protect against security threats
- Duration: Session or short-term
- Data collected: Security tokens, request validation data
Load balancing cookies
- Purpose: Ensure optimal performance
- Duration: Session
- Data collected: Server routing information
Analytics cookies
These cookies help us understand how our Service is used and how we can improve it.
PostHog
- Purpose: Website analytics and performance monitoring
- Duration: Long-term
- Data collected: Page views, session duration, user interactions, general location
- Provider: PostHog Inc.
- Opt-out: Available at https://posthog.com/opt-out
Internal analytics
- Purpose: Track feature usage and performance
- Duration: Long-term
- Data collected: Feature interactions, error rates, performance metrics
Advertising cookies
Google Ads conversion tracking
- Purpose: Measure whether a visit that began with one of our ads resulted in a signup, so we can understand which campaigns are worth running
- Duration: Up to 90 days
- Data collected: Google click identifier (
gclid,gbraid,wbraid), campaign parameters, and the fact that a conversion occurred - Cookies:
_gcl_au,_gcl_awand related_gcl_*cookies - Provider: Google LLC
- Opt-out: Available at https://adssettings.google.com, or through our cookie banner
- Before consent: Google’s tag loads on the page but sets no cookies. See “Google Consent Mode” below.
First-party attribution cookie
- Purpose: Remember which campaign first brought you to Hatchet, so a later signup can be attributed to it
- Duration: 90 days
- Set when: Only when you arrive on a link carrying campaign parameters or an ad click identifier, and only once your consent allows it. An ordinary visit sets nothing, and declining deletes it.
- Data collected: Campaign parameters (
utm_*) and ad click identifiers from the URL you arrived on, plus the page you landed on and the site you came from - Cookie:
ht_attr, set by us on.hatchet.runand never shared with a third party
Cookieless analytics
If you decline our cookie banner—or, in the European Economic Area, the United Kingdom and Switzerland, have not yet responded to it—we still measure aggregate website usage (such as the number of unique visitors and page views) without storing any cookies or other data on your device. Instead, our analytics provider (PostHog Inc.) computes a privacy-preserving identifier on its servers from a hash of your IP address, browser user agent, and a random salt value that rotates daily and is then deleted. This identifier cannot be linked back to you, is not stored on your device, and cannot be used to recognize you across days.
Functionality cookies
These cookies enable enhanced functionality and personalization.
Preference cookies
- Purpose: Remember your settings and preferences
- Duration: Long-term
- Data collected: UI preferences, language settings, display options
Feature cookies
- Purpose: Enable specific Service features
- Duration: Varies by feature
- Data collected: Feature-specific settings and data
Third-party cookies
We use services from third-party providers that may set their own cookies on your device. These include:
PostHog
We use PostHog to understand how visitors use our Service. For more information, see https://posthog.com/privacy.
Google Ads
We use Google Ads conversion tracking to measure whether a visit that began with one of our ads resulted in a signup. We do not use Google Analytics. Advertising cookies are set only once your consent allows them. For more information, see https://policies.google.com/technologies/cookies.
Google Consent Mode
We implement Google Consent Mode in its “advanced” form, and it is worth being precise about what that means. Google’s tag loads on the page even before you have accepted cookies. While your consent is denied it reads and writes no cookies, but it does send Google a cookieless signal that a page was viewed, which Google uses to estimate conversions it is not permitted to measure directly. It is not silent.
We enable Google’s ad-data redaction setting, so while advertising consent is denied those signals carry no ad click identifiers. Accepting cookies switches the tag to full measurement; declining leaves it in this redacted, cookieless state.
Content Delivery Networks (CDNs)
We use CDNs to deliver content efficiently. These services may set cookies to optimize content delivery and performance.
Customer Support Tools
We use third-party tools to provide customer support, which may set cookies to maintain support session state and preferences.
Your choices and cookie controls
You have several options for managing cookies:
Browser settings
Most web browsers allow you to:
- View and delete cookies
- Block cookies from specific sites
- Block third-party cookies
- Block all cookies (though this may affect functionality)
Instructions for managing cookies in popular browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Cookie preferences
Your default depends on where you are visiting from, and you can change or withdraw your choice at any time using the Cookie preferences link in the footer of any page on hatchet.run. Withdrawing is as easy as giving consent: the same banner reopens, shows your current setting, and takes one click to change.
European Economic Area, United Kingdom, and Switzerland. Analytics and marketing cookies are off until you turn them on. Our banner asks first, and until you click “Allow cookies” we collect only aggregate, cookieless usage statistics as described in the “Cookieless analytics” section above. Clicking “Decline” keeps them off.
Everywhere else. Analytics and marketing cookies are on by default, in line with the applicable local law. Our banner tells you this and offers an “Opt out” control; clicking it disables them and leaves only the aggregate, cookieless measurement described above.
In both cases your choice is remembered in the ht_consent cookie and applies across hatchet.run, docs.hatchet.run and cloud.hatchet.run.
Analytics and advertising opt-out
In addition to our cookie banner, you can:
- Opt out of PostHog analytics at https://posthog.com/opt-out
- Adjust Google’s advertising personalization at https://adssettings.google.com
Do Not Track signals
Some browsers include a “Do Not Track” feature that signals your preference not to be tracked. Currently, there is no standard way for websites to respond to these signals, so we do not currently respond to Do Not Track signals.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our Service
- Updating the “Last Updated” date at the top of this policy
- Providing additional notice as required by applicable law
Your continued use of our Service after any changes indicates your acceptance of the updated Cookie Policy.
How to contact us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
Email: legal@hatchet.run
Subject line: “Cookie Policy Inquiry”
Address:
Hatchet Technologies, Inc.
1111B S Governors Ave #7493
Dover, DE 19904
For technical questions about managing cookies in your browser, please consult your browser’s help documentation or contact the browser manufacturer directly.